FAQ
Kameli Boutique is here to help! Check most frequently asked questions here, if you still need help then please contact us at vckhang.it@gmail.com
- Where are you located?
We are based in Melbourne, Australia
- Do you have a physical store?
Kameli Boutique is exclusively online.
This means we offer worldwide express shipping but unfortunately we don't have a physical store where you can come and try on garments before buying.
- Can I collaborate with Kameli Boutique on Social Media?
If you're interested in collaborating with Kameli Boutique, we’d LOVE to hear from you! We handle all our PR enquires via Instagram DM only Please message us on Instagram https://www.instagram.com/kameliboutique/ with your portfolio.
Due to large number of enquiries we receive only successful applicants will be notified.
- Where are you located 2?
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- What's your returns policy?
If you are not completely happy with your purchase, we accept returns within 14 days (for Australian orders) and 30days (for international orders) of receiving your order for a Store Credit as we do not refund for change of mind or incorrect sizing. In accordance with Australian Consumer Law, we are not required to offer a refund for sizing, fit or change of mind on returns. For example, the consumer guarantees do not apply if you got what you asked for but simply changed your mind, decided you did not like the purchase or had no use for it. For more information, please visit: https://kameliboutique.com/pages/returns
- How can I exchange an item?
Unfortunately, we're currently not offering exchanges. Instead, you can return your order for a store credit - which you can use to place a new order.
To process a return, please head to our returns page, here is the link :
