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Privacy policy

  • If you are not completely happy with your purchase, we accept returns within 14 days (for Australian orders) and 30days (for international orders) of receiving your order for a Store Credit as we do not refund for change of mind or incorrect sizing. In accordance with Australian Consumer Law, we are not required to offer a refund for sizing, fit or change of mind on returns. For example, the consumer guarantees do not apply if you got what you asked for but simply changed your mind, decided you did not like the purchase or had no use for it.
  • We strictly do not refund for returns if you reject to pay taxes and duties - please refer to our shipping policy here: https://kameliboutique.com/pages/shipping-and-return-policy If you refuse to pay any duty & tax, your package will either be destroyed or sent back to us. Any duties, taxes and customs charges that were incurred on the package on both the original and return shipping, and the shipping fee incurred from both the original and return shipping will be subtracted from your merchandise store credit including your original shipping amount. 
  • If you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return. The Store Credits expire within 12 months, and can be used on any item/s on our website.